
In this blog, Curt shares ideas, tips, techniques, stories, and anything else about Improving Likeability!
Monday, January 3, 2011
Opportunity and Risk vs Status Quo and Safe

Saturday, January 1, 2011
Goals and Simplicity

A goal is really nothing more than an appointment you make for yourself. The key is not over-complicating the message. Keep it simple. Simplicity helps with clarity which leads to a higher percentage of success. As you train your mind to handle simple goals and experience more successful outcomes you can start incorporating more complex goals. Just don’t start that way.
It’s like exercise. If you are not a runner, would your first experience be the Boston Marathon? Obviously not. You start slow, develop, learn, grow, and THEN expand. Everyone wants immediate results and immediate growth, which most often leads to no action and no growth.
Get the thought of immediate satisfaction off of your mind. It is lazy thinking. It is entitlement thinking and it’s counterproductive to actual growth. Set yourself up for the best opportunity for success. Simple doesn’t mean easy. Simple just means clear. It means you have definitized the specific steps to take to obtain a specific result.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and REALTOR with Atrium Realty Group in North Texas.
Thursday, July 29, 2010
Goal Clarity
Creating a goal is simply a way to define whatever it is that you are looking to accomplish. You know where you are today and you know the location you want to go. The Goal is what allows you to get to the destination. It is simply a map. When life gets confusing, your goals will keep you steady.
- Define your goal-It MUST be precise.
- Give yourself a DEFINITIVE timeline for achievement. This is a hard date that your goal WILL be achieved. No waffling or moving the date is allowed.
- Break your goal down into tangible / workable phases.
- If you want to lose 30 pounds in 4 months. Break this number down into monthly and weekly goals. That is 7.5 pounds per month or 1.875 pounds per week. What is more real, 30 pounds or 1.875?
Small rapid successes are absolutely necessary to keep you focused on your end goal.
POST your goal everywhere. It must be visible to be real. Write it down and place it where you will see it. Bathroom mirror, dashboard of car, computer at work. If you cannot see it, you cannot achieve it. Share your goal with others. This makes it real. It gives your goal credibility. Sharing your goal helps to make you feel accountable.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and REALTOR with Atrium Realty Group in North Texas.
Thursday, July 16, 2009
It's called..."The Way it is"

- If you didn't get the job you wanted, pay raise you were expecting, or promotion that you feel you deserve, ask why. Rather then take the news at a negative face value, take the opportunity to learn something. Perhaps there is something you need to improve or knowledge to be gained before taking on something you aren't really ready for.
- If you are in a relationship with someone or attempting to date someone and you like them significantly more then they like you it can take an emotional toll. If over time, the situation has not improved, stop forcing it. It is what it is. Everybody isn't meant for everybody, no matter how much you try. Do yourself a giant emotional favor and end the attempted relationship and move on.
- Lets say that you grew up with a less than stellar parent combination which led to some less then favorable growing up conditions. It happens. It happens with a lot of people. If you are over the age of eighteen, you are considered an adult. This means you control your life, mood, and situation. If you still dwell on "growing up" conditions from a parent beyond the age of thirty, you need to look within yourself to solve the problem...nobody else. Never blame your shortcomings as an adult on parental influences as a child.
Life is what it is. Time keeps moving and you can't look back...unless you are learning something. This does not include obsessive reminiscing, wishing you could "be back in a situation," or blaming others for your current level of unhappiness.
I challenge anyone that has these feelings to look inward, take TOTAL control of your life and emotional well being. Sometimes this takes help and guidance from another person to show you the way. When you ask for help, be certain you are ready to receive it, or the benefits will be fleeting at best.
Wednesday, July 15, 2009
Can You Change People...or Can People Only Change Themselves?

I would be willing to bet at some point in everyone's life they tried unsuccessfully to change someone.
There are obviously many reasons to change another persons behavior some good and some bad.
The question here is, IF you can change another persons behavior. I say no.
However, you CAN influence the behavior of another in several ways.
- Take away something that person desires.
- Show that person (by example-not words) how you do certain things.
- Give that person small rewards for certain improvements.
- Never be an enabler.
- Always behave in direct accordance to the message you speak about.
- Do not be confrontational in a manner that you come across as "all knowing" or arrogant.
- When explaining about "the change" speak about the benefits they will receive from making that change. Don't use the "just because" line of thinking.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
Tuesday, July 14, 2009
Don't Let Your Great Thoughts Disappear into the Idea Graveyard
You write down your ideas, do just enough research to gain confirmation that the idea is in fact good. Then you start talking about your idea to others to gain even further confirmation that you might be on to something big.
- Write down everyone you know (tier 1 friends).
- Write down the people that those people know (tier 2 acquaintances and tier 3 never met before people).
- Write down what all these people do / special skills.
- Make a list of people (more then 1) that have skills in an area you need but don't have.
- Call the people on the list, share your basic idea and see if they are willing to help.
- If someone does not want to help, move to the next person on the list and ask them.
This is exactly how idea implementers move forward when they get stuck. As the idea person, you don't have to be able to do everything personally. You just need to know how to get everything done.
Save yourself a trip to the idea graveyard by making your list, speaking about your idea, then asking for assistance.
What great ideas do you have floating in your mind?
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
Monday, July 13, 2009
Likeability vs Normal
- Likeability is opening doors for people. All people. It is holding a door for a couple extra seconds to allow someone to walk through it. It is being aware of other people around you. Normal is being oblivious to your surroundings. It is about letting the door you just opened close in the face of the person directly behind you. It is watching someone struggle with opening a door and doing nothing to help.
- Likeability is introducing yourself to a new person on a job and making yourself available should they need it. Normal is being quiet and not offering assistance. Normal is the thought that, "I learned on my own, so can they."
- Likeability is listening during a conversation and responding with something that directly correlates to what the other person is saying. Normal is waiting to speak during a conversation to make your statement. Your statement has nothing to do with the other person's comments.
- Likeability is volunteering for something that other people don't want to do. Normal is waiting for someone else speak up.
- Likeability is helping someone that needs help without regard to your personal advancement. Normal is offering to help another person if it leads to a better opportunity for you.
- Likeability is being yourself and acting the same regardless of who may be listening. Normal is changing your personality dependant on who is in the same room and possibly paying attention.
- Likeability is taking a personal risk to attempt to succeed at something you love. It is risking failure in attempt to succeed. Normal is always being "safe" and grinding out day after day in something that you dislike doing. It is never risking anything to take your shot.
- Likeability is living your life in accordance to the same message you speak. Normal is talking about the right things and then actually doing something else.
- Likeability is being able to "make fun" of your self when you make a mistake or screw something up. It is letting people laugh with you at your own expense. Normal is blaming your mistake on someone else and getting angry when someone tries to call you on it.
- Likeability is not making excuses when things don't go as planned. It is about looking at a "one time" failure as an opportunity to learn and win next time. Normal is always making excuses when something goes bad, not learning anything from the experience and repeating the same action at a later time.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
Monday, July 6, 2009
The 10 Truths about Likeability
- Likeability Skill One:
Know your strengths. Understand your current Limitations. - Likeability Skill Two:
Don’t ALWAYS have “the” answer. Even if you think you know ALL the time, be willing to swallow your pride and be AGREEABLE.
Context: If you are teaching or helping someone have the answers (the real ones—not made up). If you are in a normal conversation, be willing to concede to another point of view. - Likeability Skill Three:
Listen first. Respond 2nd. When responding, piggy back your thoughts into a direct response to what you just listened to. This shows understanding and willingness to help. - Likeability Skill Four:
Smile More. Not like a clown, but like you enjoy yourself and the company of others. Smiling makes you approachable. - Likeability Skill Five:
Never buy into the idea that you are bigger or more important than you really are. Keep yourself in check. Job Titles mean very little about power and income has nothing to do with Intelligence. - Likeability Skill Six:
Help other people. Not because you have to, but because you have the opportunity to. - Likeability Skill Seven:
When in a position of leadership, step up and lead. Don’t ever lead by a title or “just because.” That’s ignorance. Show people why they want to follow you. Give them a reason. Share responsibilities with your employees. Recognize people regularly. Let your people become leaders by providing tools to aid them. Micro Managing is NOT leading, it’s managing by fear (Your Fear of someone else failing and the responsibility falling at your desk). - Likeability Skill Eight:
Learn the balance of making your point of view known but not forcing it upon someone else. Disagreements are good when both people are willing to listen and learn. Forcing an opinion “closes” people off and creates tension leading to more separation. - Likeability Skill Nine:
Be willing. This means be willing to learn, to help, to be open to new concepts, to try something new, or to fail. Failure when used properly will lead to future success. Failure is simply a new somewhat unforeseen learning opportunity. It is a skill and strength builder. - Likeability Skill Ten:
Be courteous by being more aware. Be aware of where you are and what you are doing. Being oblivious to your surroundings will lead to rudeness and the perception of lack of intelligence. Being aware will open you up to new opportunities and a high level of perception.
Tuesday, June 30, 2009
Incentives: Part Two - Recognition

If your a manager, time to perk up a bit.
So many companies operate under the premise that the job itself and its ensuing compensation is the "incentive." While true, the philosophy is a bit tired.
To be clear, I'm not an advocate of being lazy or waiting for handouts. What I am suggesting is little motivators, moments of recognition, and the on going feeling of self worth and importance within a group and an organization.
Many jobs can get stagnant, boring, and unfulfilling. If everything is the same ALL the time, how can that feeling change?
Once you get in a rut of low self worth and monotony, it can be very difficult to climb out of that hole.
Want a better workplace? Try suggesting or implementing some of the following reward based incentives.
- Recognize an outstanding employee at least once per month. Give them a nice gift card to a decent restaurant.
- Switch up job duties within your group to "spice" things up. Let people experience something different. See how different people respond to similar situations. You may be surprised to learn of an individuals capabilities.
- Allow your team to make decisions, without your permission. Making decisions is an important value shift that improves confidence and self worth.
- Be receptive to suggestions / improvements in your organization. Just because you may be a manager doesn't mean you know everything. Your way, may not be the BEST way. Strong leaders are not so arrogant to think they know everything.
- Anytime you feel an employee has shown good decision making or exceptional service, recognize them in front of the group. Allow them a moment of feeling good about themselves.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
Friday, June 19, 2009
Addicted to Success!

Thursday, May 21, 2009
What do you REALLY want?

I was talking to an old friend the other day. He is going through a bit of a tough stretch at his current job. In talking to him, he seems somewhat torn about what to do next.
He talked about changing companies, but doing the same job (this didn't seem to illicit much enjoyment) and he talked about grinding it out at his current company (also didn't illicit much joy).
I asked about what else he had an interest in doing since neither of his current options seemed all that appealing to him. After talking for a little while longer, he seemed resigned to making a choice about one of these two very non-appealing options.
To be honest, I was disappointed.
I wanted to help. I was really looking for just a small opening of passion in another area that I could try and motivate him to do, but I couldn't find it.
I wonder if it is from years of being beaten down by the trials of life. Maybe it is from not understanding how completely capable he is to be successful at something else. Or perhaps it is just that he has come to a point in his life where he is more secure in being content as opposed to being driven by passion.
I can't help but hope that never happens to me. I can't imagine living my life ever feeling resigned to the fact that I can't control my own path. I don't want to think about ever not feeling that passion about doing something new and making it a success.
- What do you want?
- What do you REALLY want?
- What are you doing today?
- Is what your doing today getting you ANY closer to doing what you REALLY want?
- Why Not?
Wednesday, May 20, 2009
The always Illusive and Tricky "Value" Proposition

- What is it?
- Who defines it?
- Where can I get it?
- How do you Really know if you have been successful in your Value Proposition?
The way I can always tell is that the conversation will turn from a more superficial (generic)conversation to a way more meaningful discussion. The customer starts to describe their thoughts in descriptive paragraph like details rather then one word or odd single sentence type speak.
Many sales people think that Most prospective customers are a pain because they give them the "Heisman-(Stiff arm)" during their interactions. The truth is they are avoiding you as a defense mechanism to avoid the annoying and often clueless sales person.
You MUST prove otherwise for them to "open" up.
During conversations with past assistants or with sales people looking for help, I typically turn the topic to specific encounters. I like to always ask how the conversation typically ends with certain customers.
The customers I like to ask about are the ones that the sales person thinks were decent prospects, but they could not convert them to a sale. In essence, they were duped by the customer which creates frustration for the sales person.
If it is a cordial but still mostly generic conversation you may think you have a good prospect...most likely you don't.
If the customer is doing most of the talking and asking more and more questions you most likely have a winner. They are "hot." Don't blow this opportunity. Follow-Up quickly with answers to their questions.
Monday, May 18, 2009
Dream Big or Live in Content?

Thursday, May 14, 2009
Do you want the ball?

- If your management style is to talk AT people, rather than with people, you will lose.
- If your management style is to dictate mundane tasks without explaining the benefit to them, you, or their co-workers, you will lose.
- If you let your guard down even slightly after the promotion, it isn't an act of the universe conspiring against you that more issues arise, it's that you are slightly less motivated.
To effectively manage people, especially in situations where the work is somewhat mundane, it is imperative that you understand people.
- People want to feel important.
- Many people feel their daily job tasks are boring, spice it up.
- People enjoy the feeling of recognition...on a routine basis. (monthly perhaps)
- People are more capable than they think. Switch things up and add responsibilities.
Create a series of mini managers in your group and guess what? You get WAY MORE done. Your employees are happier. YOU look better. Everyone wins.
Understand that as a manager, it is no longer about you. It's about your employees and creating MORE situations for them to succeed and feel happy. When they win, you win. Not the other way around.
Thursday, April 16, 2009
Don't be afraid to CHANGE the Status Quo

Tuesday, April 14, 2009
Open to new ideas or Keeping the Blinders On?

Sunday, July 27, 2008
The Country I Love!
Thursday, July 24, 2008
Leadership is in what you DO, not what you say.

Saturday, July 19, 2008
Notice to ALL Salespeople...Drop the gimmicks and start Helping!
"What's it gonna take to put you in one of these?"...I mean, seriously? What kind of ridiculous sales line is that?
If you take the time to actually ask quality questions and ENGAGE your prospect, you will never have to ask this question again...they will tell you...they WANT to tell you...if only you will let them!
People are WAAAAAY to smart these days and knowledgeable about your "sales tactics." Drop the spiel and start helping.
As a Successful Sales Professional that does a large percentage of business based on Strong Referrals, I can tell you it is easier, less costly, and much more friendly to do business that way.
I hear the following comments every week:
- "I was afraid to walk in the door at first, but you set us totally at ease"
- "This was a totally different experience than we though it was going to be"
- "I can't tell you how much you have helped us with such an important decision"
- "You are SO MUCH different than everyone else we have spoken with."
- "Why didn't the guy at the other company tell us about this?"
If these type of comments are not a regular occurrence for you, perhaps a change in approach is long overdue?
For help with your sales process and delivery send me an email to curt@thelikeabilityguy.com
Curt Fletcher is a Real Estate Expert, New Home Sales Professional, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
Wednesday, July 16, 2008
Likeability is all in the SMILE!

Have you ever worked with one of those people that just always seemed to have a scowl tattooed on their face? A person that no matter what is happening around them, they just look miserable.
They don’t seem very Likeable do they? I mean seriously, would you ever consider approaching the “mean scowl guy” for a problem?
I would be willing to bet that they have been stuck in the same job, doing the same task day after day after day with no satisfaction. They probably have received the minimum salary increase each year out of obligation rather then anything else.
Is this you? Do you want to end up like this?
Heck No!!
A nice friendly smile serves many benefits to both you and others around you.
Here are the Top 4 benefits of smiling:
1) It makes you feel better.
2) It relaxes others around you, creating a more approachable and comfortable feel. You are perceived as more friendly.
3) It gives off a great vibe that says, “I’m happy to be here, I’m confidant, and I love my job”.
4) Emotions are contagious. It you smile, so will somebody else.
Curt Fletcher is a Real Estate Expert, New Home Sales Professional, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!