Showing posts with label leader. Show all posts
Showing posts with label leader. Show all posts

Wednesday, July 1, 2009

8 Great Reasons the Hand Written Thank You Note is Better


I have been involved in Real Estate selling for the last five years. In that time, I have met countless people for the "first" time. To ensure I met as many as possible a "second" time, I knew I needed a better approach then my competition.

Among other things, I knew I needed a strong immediate and genuine follow-up method.

The hand-written thank you note.

This is such a strong tool that is vastly misused and underused in virtually every "service" oriented business.

Over the years I have compiled this list of outstanding benefits of the hand written thank you.


  1. It is pure. The hand written thank you is the purest, oldest, and most understood form of appreciation.

  2. It is conscientious and caring. The implied message from the recipient is that you sat down and took time to write and think only about them at that moment. It is subliminal, but understood. Most people personally dislike the act of writing thank you notes, so when they get one, they appreciate the time dedication you took for them.

  3. It helps you learn and pay more attention on your first encounter. If you know that you are going to write a hand written thank you note after you meet someone, you pay more attention during the visit.

  4. It's better then what your competition is doing. Most people send out an automated email or standard generic letter. This is boring, easy, and average....so is the received perception of your prospect when they get this type of letter.

  5. It is personal. In the thank you note do not list your credentials or boast about your company. Recount a detail from your encounter. Jog their memory to create a visualization that only you and that prospect shared.

  6. It will actually be read. Most generic forms of follow-up are easily identifiable and discarded into the trash without being opened. When people receive a handwritten thank you note with a handwritten address on the envelope, they open it.

  7. It demonstrates confidence. By taking time and writing about a detail during your encounter displays a level of confidence that you feel the meeting went well. It affirms to the prospect that you believe in your product and yourself. And it subtly relays that the prospect also enjoyed the encounter. If you thought it went poorly, would you be writing to remind them about it?

  8. It's a Reminder. People often visit many different locations before making a purchase, so they may not actually remember you. The thank you note is a reminder that they did come visit you and the experience was a good one. Many times, they may still not remember you specifically, but the thank you makes them "think" they enjoyed what you had so they will come out a 2nd time.

Remember that follow-up isn't about you and what is the fastest and easiest way to complete it. It is about an individual customer that took their time to come and talk to you. If you want to have better results with the people you meet, try a personal hand written thank you note. You won't be disappointed.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Tuesday, June 30, 2009

Incentives: Part Two - Recognition


In part one of my incentive breakdown, I talked about how "incentives" are used in the world of Real Estate. Part two is how incentives should be used in everyday non "sales-ey" jobs.

If your a manager, time to perk up a bit.

So many companies operate under the premise that the job itself and its ensuing compensation is the "incentive." While true, the philosophy is a bit tired.

To be clear, I'm not an advocate of being lazy or waiting for handouts. What I am suggesting is little motivators, moments of recognition, and the on going feeling of self worth and importance within a group and an organization.

Many jobs can get stagnant, boring, and unfulfilling. If everything is the same ALL the time, how can that feeling change?

Once you get in a rut of low self worth and monotony, it can be very difficult to climb out of that hole.

Want a better workplace? Try suggesting or implementing some of the following reward based incentives.

  1. Recognize an outstanding employee at least once per month. Give them a nice gift card to a decent restaurant.

  2. Switch up job duties within your group to "spice" things up. Let people experience something different. See how different people respond to similar situations. You may be surprised to learn of an individuals capabilities.

  3. Allow your team to make decisions, without your permission. Making decisions is an important value shift that improves confidence and self worth.

  4. Be receptive to suggestions / improvements in your organization. Just because you may be a manager doesn't mean you know everything. Your way, may not be the BEST way. Strong leaders are not so arrogant to think they know everything.

  5. Anytime you feel an employee has shown good decision making or exceptional service, recognize them in front of the group. Allow them a moment of feeling good about themselves.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Wednesday, June 17, 2009

Talking or Responding.....


I have noticed over the years that the higher a particular person's work "title" is the more they enjoy talking and the less they understand responding.

I suppose much of this is from feeling they already know all the answers as they have climbed the ladder.

Part of it is probably from getting more accustomed to giving direction rather then receiving it.

Talking is about making a point or statement regardless of what the other members of the conversation are saying. It is about "you." Not about furthering the dialogue.

Responding is about making a point or statement based entirely on what the other members of the conversation are saying. It is about "them." No about your agenda.

Talkers are fairly annoying to communicate with as they are the "know-it-all" types. What you say doesn't matter and these people make that obvious.

Responders on the other hand are very pleasant to speak with as they convey a level of understanding and a desire to learn about you.

Very successful CEO's and other high level Management types never lose the concept of being responders. They may not agree with what you say, but they make you feel as though they understand what your view is. Which is precisely what leaders do. They make decisions, but allow their subordinates to feel good about it.

Fancy high level titles do not make people smart or more special than anyone else. The way they treat the people that work for them does.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!


Monday, June 15, 2009

Assumptions are silly


Does everyone know what you know or what you are thinking?

Do you know what everyone else knows or what they are thinking?

I didn't think so.

With that being the case and seemingly very well understood, why is it then, that people are always assuming things about others?

One of the most common ridiculous assumptions is the way people talk. Within any given company there are people that have worked there forever and those that are fairly new. Many of the "old-timers" speak in some foreign code using acronyms and company slang speak all the time, including when they are "teaching" the new folks.

This isn't helping anyone. What happens in many cases, the new person doesn't want to look "stupid" so they will just nod and act like they have some clue as to what is being said, then they go back to their desk or work location and wonder what on earth they should have just learned.

The learning curve actually expands in these scenarios. The new person is trying to learn a new company, new system, new idea, or something else new....they don't need to try and learn a new language at the same time.


  • Never assume someone knows the same things that you do.

  • Never assume someone knows what you may be thinking at any given moment.

  • When explaining things to people you do not know, speak in normal terms...not acronyms.

  • When teaching someone something new, periodically ask if your message, "makes sense."
If you really know what you are talking about it is NOT demonstrated effectively in speaking over peoples heads. Your knowledge is ONLY demonstrated in how well it can be communicated and received by another person then put into action by that person.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Wednesday, June 10, 2009

You do WHAT for a living?


I wonder if people enjoy being boring or if they feel they have to be boring to fit their roll...

In any given week, I get a handful of business cards handed to me. The first thing I like to do is look at the picture to see if it looks even marginally like the person that actually handed it to me.

Typically it doesn't, but that is another topic for another day.

The next thing I do is read the "Job Title."

This is where I get the most interested. 99% of the people I meet have a horribly boring job title. When I read it, I immediately have an image in my head of what that persons normal work day must consist of....and truth be told, it makes me very sleepy.

There are lots of discussions out there about spiffing up job title names for various reasons. I'm not interested in creating a title that over inflates what someone does, but certainly there are ways to make you sound more interesting.

I love handing someone a business card and watching their face.

I have a few different cards I use, but one of the has the title of "The Likeability Guy" with a job title of Likeability Expert. The typical response I get is the person looks down, scans the card, then they look at me, then they look down again with a slightly perplexed look with a quasi half grin and they say..."What does a Likeability Expert do?"

BAM! There is my perfect opening. The ultimate ice breaker. The mood is immediately lighter and they are asking me about what I do. I didn't have to just blurt anything out that they weren't interested in.

My job title creates enough interest to where it extends or promotes a new and exciting conversation.

Job titles like the following are boring and illicit no responses or interest from someone else:
  • Operations Manager

  • Vice President

  • CEO

  • General Manger

  • Team Leader

  • Realtor
I could go on forever, but you get the point. Every start up company or small business titles themselves with the same names...it means nothing anymore.

Try something different. Be original. If you want new business or some random person to show interest in you, then you must be creative and exciting. Unless your company offers a true one of a kind can's miss product that everyone must have, you might want to diversify in other ways.

You WANT people to ask you about what you do. It is SO much easier that way.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Friday, May 22, 2009

Opinions, Facts, and BS!!


With a title like that, it can only mean one thing. Politician Talk!!

**Warning**

This article will only be offensive if you ARE a current politician. It is NOT a partisan article.

Okay, with that disclaimer out of the way, I have one question that made me think about writing this.

Why would any young person ever want to choose and pursue a career in politics?

If you you live outside the bubble of die hard raging partisan politics, it seems pretty clear that our current group of policy makers are nothing more than a bunch of knuckle heads that will do nothing productive.

Rather then create policies that are good for 90% (can't please everyone) of the people like they should be doing, they have to be stubborn and closed minded. There only REAL Goal is to take a generic position on an issue and then defend it vigorously no matter what kind of evidence is thrown in their face.

It really is the height of ignorance.

In REAL life, it is okay to believe a certain way is the right way to go, but it is also okay to change your mind when presented with facts that support a different position.

NOT our politicians.

In REAL life, when you are pitiful at your job and you do nothing productive while being argumentative with everyone you work with....you get FIRED!

NOT our politicians.

In REAL life, when EVERY performance review comes back negative, you have a period of time to improve or you are also FIRED!

NOT our politicians.

In REAL life, when speaking in a courtroom it is required for people to tell the truth.

NOT our politicians.

So what kind of message do our politicians send to the youth of America?
  • It's okay to lie.

  • Facts are not important.

  • Job performance is totally irrelevant.

  • Laziness is rewarded.

  • Grandstanding for exposure is key to success.

To be honest. These are the traits that I teach my children are for the weak minded. I tell my children that hard work, honesty, communication, intelligence, desire and passion will allow them to achieve anything they want.

But then I sit back and wonder if my message will fall on deaf ears as my kids get older.

I wonder if they will see what our "leaders" do to become successful and want to mirror them.

I wonder if they will see the lack of common sense, compassion, and intelligence displayed and start to behave accordingly.

Then I take a deep breath, sit back and realize that by the time my kids are old enough to start paying attention, most of today's ridiculous politicians will be gone and I am left with optimism that WE as citizens of the United States will unite in the face of all the nonsense and simply say....No More.


Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Monday, May 18, 2009

Dream Big or Live in Content?



We had the baptism of my youngest daughter this past Saturday. We invited our immediate family and a couple close personal friends to join the celebration.

After the actual event itself, we went back to have the post reception type deal and everyone came over to have a good time. While there was definitely some non-eventful small talk happening throughout the house, there was one conversation that I had that made me stop and think.

To give a quick background check, you have to understand that I have always been the guy in the room (any room) that seems to think slightly different then everyone else. I don't say that to say that it is always a great thing, but rather to just inform that my thoughts are typically non-conforming to everyone Else's.

A friend of mine and I were having a conversation about current personal events, upcoming activities and things of that nature. About the moment that I was sharing a few details about some new activities I was about to engage in another person joined the conversation.

After a few moments of small talk about his business, he said something that got me to thinking. He basically made the comment that life is all about just getting through the day, plodding along trying to find moments of fun, then you basically die.
What?

Although, I have always thought tons of people think that way, it always just kind of startles me when I hear it verbalized.

Can you really believe that is what your life is meant for? All I could think about is that is a horrible way to live. Basically, it sounds like if that is your thought process, you are just waiting to die.

Wow. Just terrible.

I like to think that each day I wake up, it is my obligation to try something new, push myself to some activity that I am not sure about, learn something, help someone, or whatever else.

The way I see it, every day is sort of a new adventure. I don't allow the day to take me down a boring path of mediocrity. But rather give myself an opportunity to grow in some area.

To me, it comes down to one simple thought.

No matter what happens or what action you take or don't take, the same exact amount of time is going to pass. It is not preventable. The clock WILL keep moving forward. If everyone knows this, then why not spend that same exact amount of time doing something different?

Use that window of time to learn something, try something, or help someone.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Thursday, May 14, 2009

Do you want the ball?


Okay, here it is.....

You've angled for this for so long. Working extra hours, helping your co-workers, whispering to upper management in the shadows...and now, the big moment has arrived!

You are officially promoted to a management position.

Wonderful. Great. Que the bells and the perfectly sculpted white doves for a fly over.

Finally, now that all that effort has paid off, it's time to relax and tell other people what to do. Let the Good Times Roll!

(Move the clock forward 1 month)

Why won't anybody do what I tell them? This stinks. I'm getting yelled at because these people won't do their job. Why can't they work like me?

Here's the deal...
  • If your management style is to talk AT people, rather than with people, you will lose.

  • If your management style is to dictate mundane tasks without explaining the benefit to them, you, or their co-workers, you will lose.

  • If you let your guard down even slightly after the promotion, it isn't an act of the universe conspiring against you that more issues arise, it's that you are slightly less motivated.

To effectively manage people, especially in situations where the work is somewhat mundane, it is imperative that you understand people.

  • People want to feel important.

  • Many people feel their daily job tasks are boring, spice it up.

  • People enjoy the feeling of recognition...on a routine basis. (monthly perhaps)

  • People are more capable than they think. Switch things up and add responsibilities.

Create a series of mini managers in your group and guess what? You get WAY MORE done. Your employees are happier. YOU look better. Everyone wins.

Understand that as a manager, it is no longer about you. It's about your employees and creating MORE situations for them to succeed and feel happy. When they win, you win. Not the other way around.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Wednesday, May 13, 2009

How bad do you REALLY want it?


Over the years, I have taken part in many "business opportunity" type meetings where friends, colleagues, strangers, or whoever have approached me about an "idea."

In almost every situation, if I have the time, I will meet and listen. I learned a long time ago that I have no false illusions of thinking I know everything or how to do everything. My contention is that for long term financial security it is important to have multiple streams of income.

Therefore, if market conditions dictate the slow down of one aspect of your business, you are not placed in a bad situation. So I will sit and listen to most "new" opportunities.

This is what I have found:

1) There are some great "untapped" opportunities out there.

2) People do NOT lack the ability to formulate the idea, the lack the desire to actually make their idea a reality.

3) People do NOT lack the knowledge for improvement, they lack the motivation to change "old" thinking.

4) People do NOT lack the desire to have more success, they lack the consistency it takes to achieve it.

5) People do NOT lack the vision of new opportunities, they lack the confidence to deal with the initial "vision rejection" that takes place.

The opportunities are there for everyone to take advantage of. You don't have to be wealthy in terms of financial ability to launch your idea or dream. You MUST, however, be Rich with internal fortitude to have the stomach for the fight.

You MUST be wealthy with confidence to know that you are destined for something more which WILL give you the ability to change other peoples "old" mind sets and get on board.

It isn't that people oppose new ideas or changes, it is that they have not yet been shown a better way to do something with unwavering passion that provides them the motivation to do something new.

Give people your passion and a good idea and you will get the change.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Tuesday, May 12, 2009

Leadership Misconceptions



I just left a meeting where an interesting conversation took place.

An Employee was having an issue with a vendor.

In the situation, the vendor was having some issues in meeting the schedules and requests of the employee. However, the employee was up to speed on all the details of how the issue began and had a solution for how to resolve it.

He was clear, concise, and quite informed. The issue was not one that could be resolved in a quick manner like one or two days, but rather about 3-4 weeks. It sounded as if the 3-4 week time line was virtually unavoidable due to certain lead time issues.

At the conclusion of the employee having this conversation, his Director Level Superior chimed in with what I found to be somewhat misguided leadership. She said, "we need this issue resolved," in a somewhat stern tone. Her goal was to intimidate the employee.

After a few other misguided comments from the Director, the employee reiterated the work around plan with clarity.

I was left sitting there with questions of leadership in my mind.

1) When an employee shows intelligence, control, and has the ability to create a successful plan of action, why would a Manager try and make them feel useless?

2) Is true leadership in an instance like this not telling the employee good job on organizing your resolution plan?

3) People are NOT leaders because they have Manager in their title. They are leaders because they can LEAD people to follow them.

4) Why would any employee ever follow or be motivated by a Manager such as the one in my example?

5) Do Bad Managers know they are not leaders or do they think they are successful because of a title?

REAL Leadership IS:

1) The ability to make your employees feel "success" in their everyday job tasks.

2) The ability to step back and allow your employees to make REAL Decisions of action.

3) The ability to say, "thank you" or "congratulations on a job well done."

4) The belief that you ONLY want to hire people that want YOUR job.

5) The confidence to "Step back" and let your employees take the Lead.

6) Giving your employees a taste of NEW responsibilities on a REGULAR basis.



Curt Fletcher is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Thursday, April 23, 2009

Article Comments..Feeding the "herd" mentality?



For about the last 10 years or so, I have primarily read the news via the Internet rather then the newspaper. The Internet has been my source for basically everything over that period of time. Not surprisingly, that seems to be the case for a huge percentage of people.

Several years back, it became the norm for "reader feedback" via a comments section at the conclusion of every article. The initial thought was to get the readers involved and "feeling" as if they were contributing to something, which leads to greater loyalty and interest.

The results were good. The website (news outlet) would get increased traffic to the site because people that left comments would often tell their friends about it, thus raising awareness of a particular web site or a specific news column.

The writer of the article enjoyed it because they could receive immediate vindication about their article and they would also increase people's awareness about who exactly "they" were. Which has created several quasi celebrity Internet authors.

My theory is this:

At some point in time, with every venture or any idea, you get to a point of diminishing returns. Basically meaning, without corrective action or change, the initial idea / plan no longer receives a worthwhile return on investment. That "idea' actually starts to have a negative effect on business returns or public perception.

If you read any article on a major news type website today there is a comments section. When you click on the comments tab to see what others are saying about that particular piece, it has become a virtual zoo. When people decide to make a comment via the Internet, they write things they would never say in front of people. They insight hatred, nonsense, ridiculousness, or just crazy talk.

It is confusing to me, why they don't just shut off the comments feed to these articles. For any information that is to be gained by reading an article, it becomes diluted in all the nonsense that "cyber" commentators unleash on it.

It doesn't even matter what the article is about anymore. You will find a ridiculous division of wild comments and almost silly view points.

I am all for free speech, but in my world and in my mind, if you are not willing to stand up and make the exact same comment in person, you should not have the ability to make a written comment.

I also believe in different view points. Differing thoughts should be the fuel that creates progress and opportunities. However, adamant "hateful" opinions only further divide people from ever wanting to make a concession or agreement.

With millions and millions of people around the world viewing the same content and reading other people's nonsense type opinions we are falling further and further into a large division of groups. For whatever reason, people read these comments and get rilled up about them.

Here is the truth about what is happening:

Let's use politics as an example since it is a very divisive subject.

An author writes a story that delivers a factual account of the Presidents Actions. The story contains no bias, it is just relating information to the public.

Suddenly, in the comments section, you have certain individuals that make dumb statements that stereotype a Republican view and then you get equally ignorant comments that stereotype the Democrat view point.

To the somewhat non super political following reader (which is most people), they start to believe that ALL Republicans believe a certain thing or ALL Democrats feel a certain way about something else. Truth be told. The wild and careless commentators are not smart people. They are simply representative of random people sitting at home that enjoy inciting chaos.

But guess what? The perception is now out there in the public arena that certain people believe this because they affiliate with Republicans or those people believe that because they are Democrats. It is ALL Ignorant "sheep" type thinking.

Stereotyping has NEVER been a good idea. It still isn't. With gender and race, stereotyping is perceived as one of the worst things that can be done....somehow though, in recent times, stereotyping people based on political thoughts has become accepted.

It's time to cutout the comments field from articles because it perpetuates "herd" thinking and has in some part contributed to many false judgements about other people. It's time for people to learn to form their own thoughts about an article or an individual again. People inherently want to belong to something, it makes them feel "safe." But belonging to groups based on false information and theories is one of the most dangerous things that can happen.

Tuesday, April 21, 2009

15 Minutes


It seems everyone is looking around trying to capture their 15 minutes of fame. With all the social networking sites and you tube videos, people can plaster themselves all over these days.


The problem with this approach today is that it is no longer original. To gain a new following via any of these type sites is going to be very difficult if you are relatively unknown. With people everywhere around the world inundating these sites every moment of every day it will continue to get harder and harder to gain recognition this way.


So how do you grow a following?


There is actually no big secret here, just know that unless something out of the ordinary happens, it will take some time, consistency, courage, and hard work to get yourself out there. Once you are out there, these other social media sites can serve you very well in growing your personal brand.


What to do:



  1. Start small with a core group of people that are loyal and believe what you do is something great.

  2. Ask your core group of supporters to help you by passing the word to their sphere of influence.

  3. Repeat


Stay consistent and your personal core group of supporters will start to grow exponentially. Many folks call this pyramid marketing. I just call it common sense. No fancy terms. You can't start marketing on a large scale first if people don't know you. Build your brand, create some value, and enlist the support of those that believe in you.

Sunday, July 27, 2008

The Country I Love!

I do not consider myself to be a Democrat.

I do not consider myself to be a Republican.

I do not have a rooting interest in Barack Obama.

I do not have a rooting interest in John McCain.
I consider myself an American Citizen.
I don't believe in labels that divide people or a nation as we have become.

The founders of our Great Country believed in that very fabric. They believed that the citizens should govern themselves.

It is sad to watch as our country is slowly being taken further and further away from where we began. Politicians decide what is law and what is not. Judges decide what is Constitutional and what is not.

These two facets of Government that are supposed to serve as the backbone of our great Democracy are failing and have been failing for many years.

This is NOT a Republican Issue and it is NOT a Democrat issue. It is an American Issue.

The problem is easy to identify. The solution is right in front of our faces. Why is implementation so difficult?

This is a country that is filled with Great Men and Women that are full of Desire, Wisdom, Focus, and Ability that strive to create a better Nation.

I have grown tired of listening to debates amongst Democrats and Republicans for the sole purpose of dividing our Country and feeding the agenda of the few and NOT the whole.

Throughout history we have seen the downfall of many nations and its citizens due to expanding perceived differences amongst the people and the powerful. Though I know our country is too strong to ever be brought to it's knees, the mere thought is not one that inspires.

We have entered an age of discontent and confusion. Fear Mongering and Negativity have become everyday mainstream news. The stories of triumph and hope have been suffocated and are disappearing with each passing day.

Are we still a Great Nation?

We are indeed. We are still the Greatest Nation on earth, but we are not without our problems and faults.

We need Leadership. Real Leadership.

We need Leadership not from politicians and policy makers, but from our Citizens. In a free society we elect our policy makers.

The time has come to drop the Status Quo. We need to ALL stand Up together as ONE. We are a Nation divided, but we CAN again be a Nation Together.


All people desire for Hope, Health, Opportunity, Security, and Comfort. These are not just the desires of certain people, they are the dreams of ALL People.


Allow your voice to be heard as an American Citizen! The time has come to drop the labels of political parties and agendas and BEGIN serving the greater good of ALL Citizens.


Am I naive to think this can happen?


Perhaps I am.


But as an American Citizen with ONLY one opportunity to live my life, it is my Desire to Unite not divide.

It is my goal to live in happiness not fear.

It is my dream to succeed and help others do the same.

We CAN make this happen. It is within our grasp. It is our Time.


Let's Lead Together and take back control of the Country I Love!



Curt Fletcher is a Real Estate Expert, New Home Sales Professional, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Saturday, July 26, 2008

Time to throw away the OLD Sales Grading System!

As a Professional New Home Sales Manager I have given more presentations than I can recall.

As a Professional Sale Trainer I have watched more "Shop Tapes" that I can remember.

As a Normal Consumer of everyday products and services I have listened to more Sales Spiel's than I wish to recount.

My Conclusion:

  • Canned Sales Presentations are Terrible
  • Forced Sales Presentations are Forgettable
  • Company Mandated Questions are Boring
  • 95% of Sales Presentations are Predictable

What do the following words relay to you?

  • Terrible
  • Forgettable
  • Boring
  • Predictable
My thoughts exactly!

The majority of sales presentations have NOT evolved over time.

*(Que Movie Voice Guy)*

In a world where virtually every product or service has enhanced over time, why has the presentation part been left behind?

The product is important, the presentation is Crucial.

The Product may be necessary, the Perceived Benefits are Key.

The Product fills a void, a good presentation fulfills an Emotional Desire.

Has your presentation Evolved?


Curt Fletcher is a Real Estate Expert, New Home Sales Professional, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!

Thursday, July 24, 2008

Leadership is in what you DO, not what you say.


We are living in a an era where it seems change and guarded optimism is abundant.


In this time, many obstacles stand between us and the fruitful gains of a nation.


It seems, we as a people are looking to others for answers. We want someone to wave a magic wand of change that will transform the negativity and replace it with Prosperity overnight.


That is "the herd" mentality. People are hoping to embrace the ideals, convictions, and beliefs of others just for the slight chance that their lives can and will improve.


The ONLY way to effectively change anything is to Lead.


Leaders don't wait. They seize the moment.


Leaders don't follow. They are two steps ahead...always.


Leaders don't talk. They act.


Leaders turn a Vision into Reality.


For any Real change to ever take place, it will take the actions of many NEW leaders to stand up, clear the path, and guide the way.


In the housing market, negative stories rule the day.


We need ALL Real Estate Professionals, Home Builders, Mortgage Companies, Construction Workers, and Home Owners to STAND UP!


It's time for everyone to UNITE and push back the false negative stories and replace them with positive stories. Every single day all across the country, new home owners are handed the keys to their beautiful new home.


Where are those stories?


It's time to tell your story.

It's time to let your voice be known.

It's time to stand up and Lead.


Let me hear your stories.



Curt Fletcher is a Real Estate Expert, New Home Sales Professional, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!