I have noticed over the years that the higher a particular person's work "title" is the more they enjoy talking and the less they understand responding.
I suppose much of this is from feeling they already know all the answers as they have climbed the ladder.
Part of it is probably from getting more accustomed to giving direction rather then receiving it.
Talking is about making a point or statement regardless of what the other members of the conversation are saying. It is about "you." Not about furthering the dialogue.
Responding is about making a point or statement based entirely on what the other members of the conversation are saying. It is about "them." No about your agenda.
Talkers are fairly annoying to communicate with as they are the "know-it-all" types. What you say doesn't matter and these people make that obvious.
Responders on the other hand are very pleasant to speak with as they convey a level of understanding and a desire to learn about you.
Very successful CEO's and other high level Management types never lose the concept of being responders. They may not agree with what you say, but they make you feel as though they understand what your view is. Which is precisely what leaders do. They make decisions, but allow their subordinates to feel good about it.
Fancy high level titles do not make people smart or more special than anyone else. The way they treat the people that work for them does.
Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, "How To Sell More Homes and Increase Your Income," Sales Trainer, and Professional Speaker that focuses on improving your Likeability to increase your Opportunities for Success!
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