Monday, April 30, 2012

DFW Apartment Locator

As a local resident of the DFW Metroplex since 1983 and a successful Real Estate Professional since 2004, I am certain that I can help you with your living situation.

I have been involved in over 500 Real Estate transactions and know the DFW Marketplace very well.

If you are looking for an Apartment, I can help you.

We will get together so you can share with me your needs, desires and necessities and I will find all the options that fit your situation.

With my area knowledge, apartment contacts and experience, I can be the link that allows you to rest easy and have a relaxing search for a new residence.

Curt Fletcher aka The Likeability Guy is a Real Estate Professional, Business Development Strategist, Published Author of the Book, "How To Sell More Homes and Increase Your Income,"Sales Trainer and Leasing Specialist.

Tuesday, January 31, 2012

Expectations

Setting expectations is wildly important for everything.

The Employer to the Employee...
The Employee to the Employer...
The Sales Person to the Client...
The Client to the Sales Person...

You name the relationship and setting expectations is at the core of making it successful.

If you don't know what someone is expecting, how can you possibly satisfy them?

If your customers and clients don't understand how you will interact with them, how could they possibly understand when you don't call them back immediately?

If the employee does not understand exactly what is expected of them, how can they effectively prioritze their time?

If the Employer does not understand how the employee will be completing their job tasks, how can they feel comfortable when or if it will be done?

Setting proper expectations is a fantastic way to get that "micro-managing" boss off your back. It is also a phenomenal way to get your employees to become far more productive.

Setting expectations will ease the panicked customers concerns, it will greatly reduce the amount of phone calls and emails you receive, and it will instill confidence that you can and will get the job done.

In many ways, setting expectations is the key to any relationship.

People fear the unknown. The unknown creates angst, tension, confusion, anger, and stress.

Setting proper expectations is like building a bridge that connects people. Without the bridge, people are left to wonder how they will cross the complicated and winding road.

It is absolutely necessary in any relationship setting, whether it is business or personal to have all parties clear on expectations.

Set the expectation and enjoy more success.

Curt Fletcher aka The Likeability Guy is a Real Estate Professional, Business Development Strategist, Published Author of the Book, "How To Sell More Homes and Increase Your Income,"Sales Trainer and Sales Manager.

Wednesday, November 2, 2011

Ethics, Sales and Business Relationships

Shortcuts taken to achieve sustainable business success will lead to future failure. The ONLY way to become a respected and long term successful business is through proper planning and unwavering ethics.

I was recently pursued by a small custom home builder to help them get off the ground and get the right systems in place. I met many times with the owner of this company in advance of my agreeing to work with him. Many promises were made.

What I soon learned, is that this guy had very little care for business ethics or respecting others. He had zero intention of allowing me to do any of the things we discussed, which led to a poor relationship.

Ethics are not optional in business or life. When commitments are made, they need to be kept. When parameters and expectations are relayed clearly, no wavering is allowed. This business owner believed  only about the quickest way to make a buck and sadly it will lead to the destruction of his company.

There are too many people willing to to the right thing for their employees and customers for unethical business owners to be successful long term.

Curt Fletcher aka The Likeability Guy is a Real Estate Professional, Business Development Strategist, Published Author of the Book, "How To Sell More Homes and Increase Your Income,"Sales Trainer and Sales Manager.

Sunday, September 25, 2011

Attitude Equals Success

How you feel about what you are doing and how you are doing it has a direct correlation on how successful that endeavor will ultimately be.

It's a cliche to say attitude equals altitude, but it is most definitely accurate. If you are in a suppressive and less positive environment, it can be difficult to maintain the attitude you need to be successful. While I am a big believer that you create your own success by not allowing others to impact your attitude, it can be a challenge in certain situations.

The truth is, you do ultimately create your own success, but that takes place by putting yourself in the right situations. If you have a boss that doesn't understand how their negativity and dark cloud attitude affects you and everyone else, it may be time to find a better opportunity.

Never feel that the situation you are in is the situation that you must stay in. Opportunity's are everywhere and never ending for those that have a great attitude. Keep your head high, stay true to your healthy attitude habits and success will soon be yours.

Curt Fletcher aka The Likeability Guy is a Real Estate Professional, Business Development Strategist, Published Author of the Book, "How To Sell More Homes and Increase Your Income,"Sales Trainer and Sales Manager with Lillian Custom Homes.

Sunday, July 17, 2011

The Sales Script Dilemma


















Most home sales companies today employ some form of sales trainer. This sales trainer has a role of increasing sales for the company. This is typically accompanied by the sales trainer utilizing some form of selling script.

The idea behind the selling script makes sense. It is to give each and every sales person a tool or path to follow. During any given sales presentation, your potential buyer has their own agenda and it has nothing to do with your selling agenda. The sales script (if used properly) can help you stay on your path even when the client throws you curve balls.

The problem with the sales script and many new home sales trainers is they feel these sales scripts are the bible to more sales. They are not. When scripts are followed too closely they WILL become a very large detriment to gaining sales.

People are all different. Personalities vary. Their goals and desires are vastly changing at any given moment. When sales scripts are used for anything more than simple reminders to stay on your selling and questioning task, the sale will most often be lost.

The issue for new home sales companies is that they rarely trust ALL of their sales people to always be doing the right thing during a selling encounter. Therefore the implementation of the selling script for ALL employees. Then they video tape their sales people with secret home shoppers to make sure they are using the sales script. Not too motivating or effective to retaining gifted sales people.

I have a better idea. Hire only positive and motivated people. The talent pool is actually very rich these days, but you have to understand how to interview and hire good people. When you have a staff of only positive and motivated humans, no scripts are needed. No more managing to the weakest link will take place and selling will occur in large quantities.


Curt Fletcher aka The Likeability Guy is a Real Estate Professional, Business Development Strategist, Published Author of the Book, "How To Sell More Homes and Increase Your Income,"Sales Trainer and Sales Manager with Lillian Custom Homes.

Saturday, June 18, 2011

Excuses or Solutions?



Excuses are all the things that people say to make their inevitable failure seem acceptable. It is failing before starting. Excuses are nothing more than a crutch to allow people not to take responsibility for their own actions. Excuse based people never create solutions, because their mind is always looking for the easy out.

Solutions are all the things that people come up with to open the jumbled path of confusion and make it Crystal clear. Solution based people never make excuses, because their mind only thinks in terms of accomplishment. Failure is not an option.

Don't be a mediocre person that doesn't allow yourself a true chance at success. Stop making excuses and learn to see solutions at every turn. There is a solution to virtually all situations, but it may require you to make a difficult decision or to take a long look in the mirror. The choice of success is yours.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the Book "How To Sell More Homes and Increase Your Income," Sales Trainer and Sales Manager with Lillian Custom Homes.

Friday, June 17, 2011

The Training Paradox



In sales, you often see those people that are fresh and new get off to a fast start. They are excited and don't know what they should be afraid of yet, so they set off with wild abandon and simply sell.

Then something funny happens...

They get training and information and then more training and more information. Then you look at their faces and the fresh excitement is washed away and replaced with confusion, doubt and fear of saying the wrong thing.

I wonder when or if companies and sales trainers will ever learn. Are they so arrogant they cannot see they create their own selling dilemma?

Sales is more about emotion, excitement and passion and less about knowledge and memorizing a sales presentation. YES, knowledge is important, but it is only important when it relates to what your client has a need for.

If you have excitement and passion, you WILL gain knowledge! That is simply how it works. Knowledge is best gained when discovered through passion and excitement NOT when it is force fed through a stagnant training class like it is the medicine for some disease.

Curt Fletcher aka The Likeability Guy, is a Real Estate Professional, Business Development Strategist, Published Author of the book, How To Sell More Homes and Increase Your Income," Sales Trainer and Sales Manager with Lillian Custom Homes.